The 2 Types of User Accounts

It is important to understand the difference between Media Factory users (staff from your organization who have access to the

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Requesting Platform User Accounts

If you need to give project members access to New Spark Platform, you'll need to submit an email request to

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Search Members

Anyone who has registered through widgets and applications can be found in the Community Members database on Media Factory. There are

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Disable Users

You may find that you need to remove or block a user. While the account will always remain on the Media Factory back end system,

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