New Spark Media Platform Help

Assign Media to a Different User

A media item is owned by one user account at a time. If you wish, you can reassign any media item from one user to another. 

To move media to a different user:

  1. You will need to know the unique user ID for the person you wish to grant media ownership
  2. Using the top navigation, click Community > Members
  3. On the Members page, search for the user to whom you would like to reassign the media

Note: Search using email address, first name or last name. The search engine only accepts one-word queries, so email works best

  1. Select the user
  2. Copy the user ID that is found beside the name of the user (see example: 3276525)
  3. Alternatively, if you already know the user ID number for the person you wish to reassign to, you can skip steps 1-4

  1. Once you have the user ID ready, use the top nav bar to click > Media
  2. From Media Overview, locate and double-click the media item you want to reassign
  3. The Media Details page has a Tools section on the left rail menu. Select 'Change Owner'

  1. You will see a field open up where you can type or paste the new user ID
  2. Click Submit!

Note: The Owner box should now display the new Owner information


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