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Finding and Editing User Information

On the Members page, you could potentially have to sort through hundreds of users. There are three features you can use to help locate a specific user in which you are interested. You can search for users, filter users, or sort them.

Searching for Users

You can search for a user using a key term; however, the search only accepts one word at a time. For example, if you search for Bill Nye you will get no results, even if Bill Nye is a legitimate user. The easiest way to search for a user is to use their email address.

To search for a user:

  1. In Media Factory, from the drop-down list in the left-hand corner under the Media Factory logo, select a project.
  2. In the Navigation bar, select Community>Members.
  3. On the Members page, in the Search field, type a keyword related to the user for which you want to search.

For example, type the user’s email address.

  1. To display inactive users, click the Show inactive users check box.
  2. Click the Search button.

The results appear on the right.

Note: You can collapse the Search box using the arrow in the top right hand corner. When collapsed only the search field and the Search button are displayed.

Filtering Users

In addition to searching for users using a keyword, you can also filter users. For example, using the Groups drop-down list you can view users who belong to a specific group.

To filter users:

  1. In Media Factory, from the drop-down list in the left-hand corner under the Media Factory logo, select a project.
  2. In the Navigation bar, select Community>Members.
  3. On the Members page, select an item from the All Groups drop-down list.
  4. To display inactive users, click the Show inactive users check box.

  1. Click Search.

Selecting User Information to Display

On the Members page, you can select the user information you would like to see. Depending on the column headings you choose, you can change the order in which the users are displayed. For example, if you select the Joined header, you can sort the users in ascending or descending order by the date they registered.

To select user information to display:

  1. In Media Factory, from the drop-down list in the left-hand corner under the Media Factory logo, select a project.
  2. In the Navigation bar, select Community>Members.
  3. On the Members page, click the Cog drop-down list, and select the columns you want to display.

  1. Click Save.

Sorting Users

In addition to searching for users and filtering them, you can also sort them. For example, you could sort user so that they appear in descending alphabetical order (Z-A) by first or last name.

To sort users:

  1. In Media Factory, from the drop-down list in the left-hand corner under the Media Factory logo, select a project.
  2. In the Navigation bar, select Community>Members.
  3. On the Members page, from the Sort drop-down list, select an item.
  4. To display inactive users, click the Show inactive users check box.

Note: When you display users in list view as shown in the above screenshot, depending on the type of sort you select an arrow may appear in the column heading. The arrow indicates whether the users are sorted in ascending or descending order. In the above screenshot, the users are sorted by email in descending order and so the arrow in the Email column is pointing down.

  1. Click Search.

Editing User Information

You can edit a user’s personal information and his or her extended information.

Editing Personal Information

Initially, the personal information associated with a user is taken from the registration page; therefore, depending on your registration requirements different information will be available. It is easy to modify this initial information for a user.

Notes:

  1. If a username is not created through registration, a default username will be created.
  2. Usernames and Owner IDs cannot be changed once set.

To edit personal information:

  1. In Media Factory, from the drop-down list in the left-hand corner under the Media Factory logo, select a project.
  2. In the Navigation bar, select Community>Members.
  3. On the Members page, double-click a user.
  4. On the Members Details page, click the Personal Info button.

  1. Modify the user’s personal information.

  1. Click Update.

Editing Extended Information

As well as personal information, you can also edit the extending information that is stored for a user. For example, you can specify the specific geographic location of a user.

To edit extended information:

  1. In Media Factory, from the drop-down list in the left-hand corner under the Media Factory logo, select a project.
  2. In the Navigation bar, select Community>Members.
  3. On the Members page, double-click a user.
  4. On the Members Details page, click the Extended Info button.

  1. Modify the user’s personal information.

  1. Click Update.

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