Media Factory Platform

Platform Overview

This documentation will give you an overview of the Media Factory platform including: How to work with media, meta-data, supported filetypes, source formats, collections, geotagging, working with moderation, external storage and CDN setup and more. This is required reading for those developer who will be working with Media Factory regardless of if you are using applications or API's.

Go to Platform Overview


API

Filemobile provides web services for JSON, REST, and other methods. This provides full management control of all your users and media. Some services are privileged and require a Filemobile API key that can be found on the developer page within Media Factory.

Go to API Documentation


Media Factory

Media Factory lets you manage your content, members, and applications. All white label applications are hosted in Media Factory. If you do not have a Media Factory account contact your administrator or contact us at support ( at ) filemobile.com, with your first name, last name and email address.

Go to Media Factory
Go to Media Factory code reference



Applications

Each application has it's own documentation that will explain how to design, expand, configure and deploy. Filemobile's white label applications are built on our powerful template engine and are fully hosted within the Media Factory platform. To access and edit your applications you will need to have a Media Factory account.



Support

Basecamp filemobile.basecamphq.com
Email support@filemobile.com
Browsers Supported browsers
Found a bug Bug report
Telephone 1.866.779.9215

When contacting us for support please provide us with a URL, your name, contact details and explain how you recreate the problem that you have identified.


Release Notes

Keep up with what's new in Media Factory, white labels, widgets and mobile apps.

Release Notes Feed


Twitter

Updates from our team about upgrades, service interruptions and other info related to our SLA.



Platform Status

A list of our servers and their status

Filemobile Platform Status Response time Report for Colo 2 - media.getFiles: Last 30 days

Email Notifications

Join our operations notification email list to receive alerts of system outages, system maintenance and platform updates.


Get the Notification